Returns & Exchanges
At Elegant Auto Retail, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, we offer a seamless 30-day return policy for all unworn garments with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and protective liners are intact to qualify for a full refund.
Affix the Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return shipment.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing